Privacy Policy

Promptolution LLC Privacy Policy

Effective Date: 09/10/2025

1. Introduction

Promptolution LLC ("Promptolution," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Contact Information:

  • Company: Promptolution LLC

  • Address: 224 W 35th St, Ste 500, New York, NY 10001

  • Email: info@promptolution.ai

2. Information We Collect

Personal Information

We collect the following types of personal information:

  • Contact Information: Email address and name (first and last)

  • Website Analytics Data: IP address, browser type, device information, pages visited, time spent on site, and other usage statistics

Information We Do Not Collect

  • We do not collect payment or billing information directly (this is handled by Shopify)

  • We do not use cookies or similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • Product Delivery: To deliver purchased Promptolution Systems as PDF files to your email address

  • Customer Service: To respond to your inquiries and provide support

  • Product Updates: To notify you about new products, updates, and improvements to existing systems

  • Marketing Communications: To send you promotional materials and newsletters (with your consent)

  • Website Analytics: To understand how visitors use our website and improve our services

  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

Third-Party Service Providers

We share your information with the following trusted third-party service providers:

  • Shopify: For payment processing and e-commerce functionality

  • BIG Digital Download: For email delivery of PDF products and communications

  • Google Analytics: For website analytics and performance monitoring

  • Judge.me Reviews: For collecting and displaying customer reviews

What We Don't Do

  • We do not sell your personal information to third parties

  • We do not share your data with marketing partners, affiliates, or other businesses for their marketing purposes

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Data Retention

  • Contact Information: We retain email addresses and names indefinitely to provide ongoing product updates and communications

  • Website Analytics Data: We retain analytics data indefinitely for business improvement purposes

  • Deletion Requests: You may request deletion of your personal data by contacting us at info@promptolution.ai

6. Your Privacy Rights

General Rights

You have the following rights regarding your personal information:

  • Right to Correct/Update: You may request corrections or updates to your personal information

  • Right to Delete: You may request deletion of your personal data

  • Right to Opt-Out: You may opt-out of marketing communications at any time

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the categories and specific pieces of personal information we collect

  • Right to Delete: You may request deletion of your personal information (subject to certain exceptions)

  • Right to Opt-Out: You may opt-out of the sale of personal information (note: we do not sell personal information)

  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights

To exercise your rights, contact us at info@promptolution.ai. We will verify your identity before processing your request.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Our services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Post the updated policy on our website

  • Update the "Effective Date" at the top of this policy

  • Provide notice of material changes through a prominent website notice

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@promptolution.ai
Address: Promptolution LLC, 224 W 35th St, Ste 500, New York, NY 10001

 

 

This Privacy Policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA). For the most current version of this policy, please visit our website.